Returns & Exchanges

We want you to be fully satisfied with your Soylent experience, which is why we offer a 30-day return window for unopened products purchased directly from our store. If your order didn't meet your expectations, our team is here to help make it right with a refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Ensure the product is unopened and in its original packaging, then securely pack the items to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-10 business days.